Unable to Access HID Origo Services

Incident Report for HID Origo Status Page

Resolved

A fix has been deployed and services are verified restored

Posted Oct 14, 2026 - 07:23 UTC

Monitoring

The services are restored and operational. We are continuing to monitor the situation.

Posted Oct 13, 2026 - 17:54 UTC

Investigating

SUMMARY

• HID Origo Services are currently experiencing a service disruption. We are working to address the issue as soon as possible and will provide updates on an ongoing basis until resolved.

IMPACT

• HID Origo Management Portal: Currently unavailable
• HID Origo Mobile Identities API: Currently unavailable
• HID Reader Manager Portal: Currently unavailable
• HID Reader Manager App: Currently unavailable

Environment

• Production | HID Origo Management Portal

Posted Oct 13, 2026 - 17:30 UTC

This incident affected: HID Origo Management Portal - Legacy, HID Linq Cloud, HID Reader Manager, and HID Reader Manager Portal.